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Inspire loyalty. Motivate sales. Reward success. With more than 35 years of experience in the performance improvement industry we understand your objectives and we know how to deliver powerful results. HMI has exceeded our expectations from day one. We switched to HMI three years ago and we have never looked back. Our rewards program has been extremely effective growing our market share. Electrical Distribution Client The HMI promise A dedicated partnership. HMI is a one-stop shop for your every performance incentive need. Whether you are looking to plan execute and manage a complete program for thousands of participants fulfill a few high quality rewards or achieve an objective in between HMI offers innovative solutions to maximize your success. Founded in 1980 HMI Performance Incentives has grown to become a global leader in designing and operating effective incentive strategies. We partner with you to create programs that capture new market share and maximize sales generation customers purchase frequency brand loyalty product launch promotions channel strategies and customeremployee engagement. Thats the HMI promise a dedicated partnership offering full-service performance improvement that honors your trust values your collaboration and takes you where you want to go. Delivering on our promise The HMI Excellence Approach When you call on HMI for incentive solutions we make your success our top priority. The key to achieving that success is the HMI Excellence Approach a four-stage process to ensure excellence and lock in results. Explore your business how you go to market and your company objectives. Envision a blueprint that reflects your performance needs from big picture down to the smallest detail. Execute your program and provide client and participant support fulfillment and redemption services and program updates. Evaluate your investment with in-depth reporting customer feedback and detailed budget reviews. Looking for motivation Weve got it covered. With our track record of success across industries we are able to design develop and execute a customized program that works best for you. Our strategic solutions include The measure of a truly successful program is its ability to inspire motivating and invigorating your sales team. HMIs diverse array of sales incentive solutions can be structured to meet the needs of your business.Sales Incentives SalesIncentives The best loyalty programs help you maintain relationships with current customers and build new ones with prospective clients. HMIs approach grows long-term brand loyalty leveraging unique gamification techniques and tiered creative marketing programs. Customer Loyalty HMIs expertise in channel marketing and sales enables us to target the POI the managers and salespeople who are the most valuable points of influence in your channel. HMI offers a wide variety of technical sales solutions designed to motivate your channel and transform your business. Channel Incentives Through peer-to-peer recognition team- focused gamification and department-wide learning initiatives we work with our clients to develop programs that dramatically enhance the productivity and efficiency of the target audience. Engagement Enablement Direct Salesforce Indirect Salesforce HMI PERFORMANCE TOOLS AND SOLUTIONS Gamification Programs Points-based Incentives Travel Incentives Short-term Promotions Inspire motivate and invigorate your sales team. Customers New Customers HMI PERFORMANCE TOOLS AND SOLUTIONS Frequent Buyer Programs Points-based Incentives Travel Incentives Maintain relationships with current customers build new ones with prospective clients. Manufacturer Distributor End UserEnd User End UserEnd User Reseller ResellerReseller Distributor HMI PERFORMANCE TOOLS AND SOLUTIONS Group Travel Frequent-buyer Incremental Sales and Learning Initiatives Warranty Administration Claims-based Processes Motivate your channel and transform your business. Target Audience HMI PERFORMANCE TOOLS AND SOLUTIONS Learning Initiatives Team-focused Gamification Peer-to-Peer Recognition Leader Boards Metric Management Enhance productivity and efficiency. Point Programs Our signature OnDemand platform delivers a comprehensive customized incentive solution perfect for long-term andor large-scale endeavors. Flexible and interactive the program features individualized goal setting web-based communication and administration and an extensive catalog of award options and fulfillment from brand name merchandise and event tickets to exciting travel packages and unique experiences. Short-Term Promotions Looking for a short-term incentive program or sales promotion Move the needle by tapping into HMIs games of chance sweepstakes contests and plateau programs. Whether they last one week or span multiple seasons our programs can help motivate buying and selling behaviors increase visibility of specific products and reward loyal participants. Incentive solutions A rewarding experience. A performance improvement strategy must offer the promise of quality awards or recognition in order to succeed. HMIs strategies and award systems are designed to move the needle to support your program objectives. Our all-star customer service team will make sure no detail is overlooked. Performance Incentive Solutions Performance Incentive Rewards and Fulfillment Merchandise Catalogs HMI has thousands of high quality brand name merchandise options for any and every incentive effort. Our OnDemand programs also give you access to an extensive catalog of digital downloads an event ticketing engine and exclusive special offers. All offerings are refreshed daily to ensure the most up-to-date selections and availability. Travel With do-it-yourself real-time hotel booking hotel vouchers and amazing vacation packages HMIs travel reward options take you across North America and around the world. Our travel incentives also include car rentals air and cruise rewards and a custom concierge service for your highest earners. Group Incentive Travel Providing your most valuable employees customers and channel partners with a unique group travel experience is a great way to build loyalty strengthen relationships and inspire the exchange of new ideas. HMI delivers unforgettable incentive trips to recognize the people and companies you rely on the most. Meetings and Events Bringing people together facilitates learning boosts morale and promotes brand recognition. At HMI we do the heavy lifting for you planning high-impact meetings and events for groups of all sizes that are engaging cost-effective and memorable. Experience Awards At HMI we specialize in reward programs that create memories for a lifetime. Spa experiences family fun days sports fan packages winery tours diving expeditions motorcycle adventures and more our unique offerings give your customers and employees incredible opportunities theyd be hard pressed to find anyplace else. Reward Fulfillment Our personalized dedication to award fulfillment and redemption services truly sets HMI apart. The process is seamless combining inventory control and product management with our competitive awards database and an extensive global network of redemption centers. The result is a prompt delivery process that operates worldwide. Organizations that provide non-cash rewards such as incentive travel have 3 times higher revenue increases. Aberdeen Research Program support We make it easy. HMI brings you a top-flight incentive program and a full complement of strategic services. From communication and technology support to creative and customer services to global program expertise and data analytics we take care of the details so you dont have to. Performance Incentive Strategic Services Strategic Program Development HMIs Excellence Approach is the cornerstone of all client initiatives a demonstration of our commitment to meeting your key business objectives. With an emphasis on exploring options envisioning a goal executing a plan and evaluating progress we partner with you to design a program that addresses your needs in an impactful and engaging way. Program Management HMIs renowned focus on program management sets you up for success. We make it easy with access to a single point of contact backed by an extensive team of program and participant management experts for all your program needs. From calendar management to data and report coordination to proactive program recommendations your HMI program manager and team will worry about the details so you dont have to. Technology Program Support Our team of in-house engineers and programmers offers you an unparalleled level of technological support. From customized builds and flexible solutions to cutting-edge enhancements and mobile-ready implementations HMIs savvy IT experts will turn your performance incentive vision into a reality. Global Execution HMIs global reach means our programs can take you anywhere. Our OnDemand platform offers full-service support and fulfillment in more than 80 countries worldwide. With local support on multiple continents HMI seamlessly accommodates unique customs and trends and diverse participant demographics. Our extensive international network provides tracking and reporting services efficiently and in real-time. Whether your customersor sales people are in Boston or Beijing HMI can help you inspire great performances. Creative Services HMIs Creative Services team works with you to create dynamic program communication strategies and materials that boost your market share by capturing the imagination of your target audience. Our custom designed communications will help build enthusiasm and excitement keep participants engaged establish campaign brand identities that build good will and equity and infuse your program with valuable momentum as the campaign rolls out. HMIs delivery team was impressive from the very beginning of the program letting me know exactly what was happening from start to finish. You exceeded my expectations. HMIs customer service program is second to none A Very Satisfied Customer R-Cube Data Analysis HMIs proprietary R-Cube technology is the key to unlocking your programs true potential. We use this innovative results-based reporting and analytics solution to track measure and analyze your program data. It provides a holistic view that helps us optimize for efficiency and maximize your return on investment. Our analytic services include data-driven monitoring of program performance analysis of trends and pathways to better engagement reports and dashboards that are easy to understand and real-time reporting and post hoc analysis. Program Monitoring R-Cube provides data-driven analysis and perspectives that allow you to evaluate your programs progress and make informed decisions to improve your results. Insight and Analysis More than just a statistics generator R-Cube spotlights trends in performance data and helps identify pathways to better engagement. Easy to Understand R-Cubes findings can be supplied in easy-to-digest reports and dashboards that organize and simplify your programs successes. Real Time and Beyond From real-time reporting to post hoc analysis R-Cube is the key to unlocking your programs true potential. Ready to go Were here to help. Contact HMI to implement a new performance improvement program or to see how we can make your current initiatives even more successful. Working together we can take an exciting step toward building your business and driving program success. Visit us online at Email us at Call us toll-free at 800.343.4034 Our global brand Your global incentive strategy thrives with a partner who knows just what it takes to succeed in the international marketplace. Enter HMI and our London-based sister brand Motivforce Marketing and Incentives MMI. We specialize in conceptualizing cutting-edge B2B solutions for a multinational clientele. Together we are proud to operate and execute a number of award winning global programs. By having offices in strategic global hubs we are able to offer specialized local support and reward suppliers for global programs as well as manage localized programs backed with our global technology and resources. GLOBAL OFFICES Beijing Boston Brussels Hong Kong London Miami New Delhi Rio de Janeiro Rome Shanghai Singapore Sydney HEADQUARTERS 57 Providence Highway Norwood MA 02062 t 781.440.0449 f 781.440.0635 Visit us online at Email us at Call us toll-free at 800.343.4034